“Chandler try so useful to me whenever i must cord money from my personal display offers due to the fact serious currency and as closing costs for my personal the fresh condominium in early and you may late-July this season. The lady services if you ask me (a stranger!) are excellent. “
“My partner and i has just moved to Arlington to possess functions and we were very thrilled buying a home in the area. We found out immediately just how aggressive the true property industry is here now, but i performed select property and you can the audience is thrilled in the event the give was approved. In the long run, we had been in a position to help save many in the act. Your own team within DOCFCU, especially, Edmund, Octavia and you will Tomika, generated all the difference for people to know the imagine owning a home within our the area, and may yes feel known for their selflessness and you may supposed above and past for 2 the new participants. We are eternally thankful in it and will be players to possess lives this is why.”
“Excellent customer service in my own auto loan sense. Briana gave me prompt call-back contained in this half an hour regarding me calling their away from a concern from the my personal loan and you may vehicle buying sense. We totaled my personal prior automobile and that i was talking about a great deal but she generated the whole experience that to the suggestions. We been aware of the establishment of the another associate out-of exploit just like the I was raving throughout the Navy Government and you can she told you perhaps you have heard about DOCFCU. We contemplated regarding it and you may chose to get a chance regarding they and I am grateful Used to do. Since Briana helped me feel I became the only real customers together fast solutions.”
“I’ve an educated experience of my personal borrowing from the bank relationship! I mean very, that will claim that of a financial institute?! Historically, DOCFCU personnel and services agents have all viewed me due to establishing borrowing, finding your way through first time homeownership, promoting my personal household and you may household members crisis just after crisis-compliment of good times and hard seasons. I’m constantly met with perseverance, reliability, and you can generosity-everytime. Every time. ), every step of method it’s been the quality of perfection which is modeled. I really see are an associate and only extremely desired to show my personal appreciation and love. I usually end my personal calls which have “Like my Credit Union”. Simple fact is that most practical way I can remember to share my personal respectful gratitude.”
In 2010 We got benefit of the affordable auto loan give of 5 season step 1
“I’ve been an effective DOCFCU member for many years. 89%. The new specialist in which I bought the vehicle messed up into the organizing getting my membership and you will titling inside Maryland. Orise handled the borrowed funds and you may exhibited special cocern and you may patience inside the finalizing the borrowed funds. Really don’t faith including special personalization would have ever occurred on a lender. Orise is actually yet another and great investment in order to DOCFCU and all of of the participants.”
Regarding customer support team just who address the latest phone calls, for the professionals on the physical property, towards the on the web services and you may professionals, towards the loan (good morning Tamica) and you can home loan employees (hello Cecelia!
“I was a part for many years and you will has just refinanced my personal home loan having DOCFCU. There were one or two women in the loan office that helped me greatly and kept me advanced each step of the means. There are particular frustrating activities in the act (that has been requested) and that i got particular technical trouble, to my stop, in the submission a few of the necessary documents. Cecilia grabbed enough time to go far above to greatly help myself which have those individuals facts. Each other females (Cecilia and you may Cindy) are fantastic assets with the providers. Its patience and customer care try excellent, and i wouldn’t think twice to fool around with DOCFCU to have my personal coming monetary need.”